Frequently Asked Questions

Finch the label is sold exclusively on finchdesign.ca (link address in text) online store, and instagram Direct message via @finchbymj (link instagram account in text), if order is local (Vancouver, BC). Finch cannot be purchased from any other website or store.

All of our products are priced in CAD Dollars (CAD). Your credit card will be charged in CAD Dollars and then converted to your local currency on your bank statement.

We accept …….

How Can I contact you?
You can contact us by sending an email to mackenzie@finchdesign.ca and I will get back to you as soon as possible. Please allow up to 24 hours for a reply.

On each product page you can find all the individual garment fit notes under ‘View Sizing Chart.’ Please keep in mind “The Jane” is designed to have shorter shorts, the bigger the size the longer the short will be on your body.

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FINCH the label pieces are designed by Mackenzie Jagger in Vancouver and then produced by our factory team in China.

There will be no returns or exchanges, we apologize for the inconvenience..

Definitely. We do not store any credit card details nor do we share your personal information with any third party.

Once an order is submitted online, it cannot be changed or cancelled.
FINCH cannot be held liable for the reimbursement of any shipping costs for change of mind purchases or due to the submission of incorrect shipping details when placing your order. Please ensure you check all shipping details carefully before submitting your order.